Tranafer Money from old expired cards

Hi, I have a issue with my wirex and would really appreciate your help.

I transferredoney to my wirex account only to realise my cards has been disabled. The money I transferred went on to my old cards.

I have ordered a new card and it is activated now, but I can’t seem to transfer or withdraw my money from the old cards to the new card.

I have also raised a service request (341048).

I am desperate for your help.

Thank you

A post was merged into an existing topic: Support Inquiry Escalation Thread