I waited a week until the status was pending, then it changed to failed, support didn’t help me, do something
the money on the card was not returned
1 Like
hi please create a ticket here Wirex | Making currencies equal and available to everyone
also it will be refunded to your account
here is the ticket number 1785978
1 Like
I have been waiting for three weeks for me to return the money, help those who do not unsubscribe to solve the problem
1 Like
@Volodya We have forwarded this inquiry to our Support team. You will be contacted by them via email. Thank you for your patience. We hope for a quick resolution of your case.
technical support wrote, I answered, but they do not unsubscribe, a month has already passed when I turned to technical support
1 Like
Hi @Volodya, we’ve passed your case to the Support team. You’ll be updated as soon as it is possible. Best regards!
Maybe your on the list.
the support service does not contact me do something already one month has passed since the operation and I have not been helped
1 Like
Hi @Volodya, you should be updated as soon as possible. We are sorry for the delay here. Best regards!
are you laughing or something, I’m already waiting a month and a half until I get my money back on the card
IM Sorry for this kind of situations I hope it will solve immediately.
@Volodya We are terribly sorry for all the inconveniences you have faced. We totally understand your frustration and dissatisfaction. We have done our best to speed up the process.