On May 29th, I transferred 500$ from my Wirex Card to my Wirex $ account and it’s still pending I would like to know when this issue will be fixed as I was told that this feature was currently not operational. I need my money asap
Thank you for your continuous support
Thank you for taking the time to write to us.
I have checked your case and have sent you an update on the support ticket.
Your issue should be resolved now, please take a look.
I had the same problem, I was trying to top up $600 minutes ago, and the money is still pending after a moment. Could someone fix that? Do I need to raise a ticket?
I saw it, the balance has been updated , Thank you
Hello Rae, thank you for your update!
I am glad to hear that the issue has been resolved.
Have a nice day!
Im having the same problem now i added $ from my linked bank card and its been taken from my bank account but is still pending in my wirex account hours later
Hi Charlotte, I am sincerely sorry for your unpleasant experience.
I have already updated you via the ticket and I can confirm that the relevant team is currently looking into your case. I will update you immediately once there is any news from them.