Hello, I am pretty new to all of this, and finding the user experience quite difficult.
Today I received my new Wirex mastercard, and have activated it in the app. The previous visa card I had only worked a couple of times but then was denied everywhere so was looking forward to receiving the new mastercard & trying it out.
I am trying to send funds from my Wirex Euro account to the card, so I can try it out, but the send arrow is greyed out, (this is what we had to do with the previous card).
The only account which I have where the send arrow is in ‘green’ is my Wirex Bitcoin account, but the only account where I currently have any funds is the Wirex Euro account. I have linked all the crypto & currencies I am likely to use but at the moment I only have funds in the Euro account.
If I attempt to use the card is the charge made directly to my wirex Euro account, because if not at the moment, there is no way for me to transfer any balance from my Wirex Euro account to my Wirex mastercard.
Any help would be appreciated.