Transferred money from my personal bank card into my wirex GBP account and it’s yet to be credited

Hi can I get some assistance, It has been more than 16 hrs since i transferred money from my personal bank card into my wirex GBP account and it’s yet to be credited. Its showing a status of pending. I have opened a support ticket, ticket #(921938) regarding this and i’m yet to get a response as to what is happening. Please assist as i need my funds its urgent. That was everything I had in my banking account. I need help as soon as possible no one has gotten back to me on this Matter. This is really Important very eurgant
Thanks

hi the support is none existent with wirex welcome to the club !!! i just hope it get better LOL EB