Using Wirex card

Hello,
I would have been very “proud” to use my Wirex card in France, but I cannot go this year because of covid… So sad, I won’t see my family.
Can I use my Wirex card in Thailand where I spend my retirement?
Thanks in advance for your reply.
Have a super week-end everybody ;o)

3 Likes

Hello Jean-Louis, I am so sorry to hear that you have faced such unpleasant situation.

I have escalated your request to our relevant team. They will contact you via the ticket shortly.

Have a nice day!

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Everywhere like visacard or Mastercard of corps with fees, but trying it!

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Thanks EnriHilft, I will…! ;o)

Buongiorno, io ho ordinato la carta, che dovrebbe arrivare nei prossimi giorni.

Sapreste dirmi se quando la userò per effettuare dei pagamenti, usandola come bancomat o, si, come una carta normale, sapreste dirmi se dovrò pagare delle commissioni?

Grazie in anticipo.

Alessandro

Hi Alessandro,

Sure, you can use your Wirex VISA card anywhere where VISA cards are accepted. And of course, you can use your card in ATMs as well.

Please also take a look at our article regarding fees and limits: https://wirexapp.com/help/article/wirex-fees-and-limits-0077

Best regards!

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Why we need 3 Wirex card for 3 currency accounts? You guys could make it as Starling bank UK did => GBP account + Euro account = connected to the same debit card :thinking:

Hi Remis,

Your suggestion is highly appreciated and I have also forwarded it to our relevant team.

Currently, I cannot provide you with the exact ETA for such an option to be introduced, however, please rest assured that the relevant department will consider it.

Best regards.

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Hi I received my Wirex card a few weeks ago and activated it straight away, but I cannot add funds to it. In the Wirex app I click on Wirex card and where it says add funds it isn’t highlighted ( it’s just faint and so is the withdraw from card ) I’ve pressed it but nothing happens obviously as it’s not highlighted to use that function. Why is this like that? An in the mean time I’m getting charged for the card of a £1 a month but can’t use the card so basically paying for nothing.

Hi Greg, I appreciate you taking the time to explain your situation.

I have already checked your account and have also updated you via the email, could you please take a look?

Warm regards!

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I am in the same boat I added $20 and now its dropped to $15…but I haven’t used it…need some explaining dont we…

brexit :grin:

Hi Julianna, thank you for taking the time to write to us.

I have just contacted you via email in order to specify the details of your issue. Could you please take a look and provide us with a reply so that we could assist further?

Thank you in advance!

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Hello!
I have the same problem, i have activated my new wirex card and i can’t push the add funds box.
Is it a common issue?
Thx

Hello Joan, I am sincerely sorry to hear that.

I have just contacted you via the ticket. Could you please check your mailbox and provide me with a response so that we could assist you further?

Thank you in advance!

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I understand now I bit of reading on my behalf helped me understand the use of the Wirex card. I was wanting to know if I could use the card as an atm via my visa card.

Hi Julianna, I am glad to hear about this.

Sure, ATM withdrawals are also available.

Here you can find our limits for the ATM withdrawals: https://wirexapp.com/en/help/article/wirex-visa-card-limits-0176

Warm regards!

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Hi, how can top up my Limit from 250$ per day ?
Nice greets Haubi

Hello Haubi, I am sincerely sorry for the delayed response.

Let me kindly inform you that the limit 250$ per day is an ATM withdrawal limit.
The daily top-up limit is $5k. You can find more information about Wirex fees and limits on the following link: https://wirexapp.com/help/article/wirex-fees-and-limits-0077

Best Regards!

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Sorry, i mean How can I increase the limit of $ 250 per day at the ATM?
Thank you