I am a user in Taiwan. I have uploaded proof of address document on 5/23. But it still verifying now.
It has been over one week and there are still no updates.
I have submitted a request via Help Centre, but the support just said
“The relevant department is handling your question and I will give an answer as soon as possible.”
What happened to the verification department?
Is there something wrong that caused the process to get stuck?
If there is any question/problem, please feel free to let me know as well. Thank you very much.