Waiting for refund from Amazon

It’s now 14 days since Amazon has refund €189,99 to my Wirex card(Ticket 641662). Now they confirm this refund by sending ARN 52692291221200798604888, but I still don’t see my money back on the card. Could you please check it for me?
Thanks in advance

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im sorry for what youre having sir. but can i ask if you did create a ticket on this concern?

Please have a closer look. Ticket number has been posted above. Kind regards.

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Let me tag the @moderators for you sir.

i want your concern will fix ASAP.
Regards.

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Dear @thepope, we see that our team is working on this case and the funds will be credited to your account at the nearest time. We appreciate your cooperation. Regards!