Wirex Payment Card Update

Ramzan · 2018-03-05 14:22:50 UTC

ok. Thankyou
Have a nice day

HODLone · 2018-03-05 14:40:29 UTC

So it could be that we have to wait 5-6 weeks more to get a physical card?

raphael.shalaby · 2018-03-05 15:18:01 UTC

We hope sooner. We are doing everything in our power to get you guys a solution as soon as possible!

Mike · 2018-03-05 15:19:07 UTC

Do you know anything about the limits or we have to wait until the interview is done?
Also when the interview will be done and posted?

HODLone · 2018-03-05 15:36:52 UTC

a last question, do you know when an address change can be done? I wait since January to get my address changed and nothing happened.

Mike · 2018-03-05 17:29:06 UTC

By the way, cool package for the card. Haven’t seen such a unique package in a long time.

raphael.shalaby · 2018-03-06 12:32:11 UTC

Have you raised a support ticket ?

raphael.shalaby · 2018-03-06 14:26:53 UTC

HODLone · 2018-03-06 15:21:32 UTC

Hi,

yes, it’s # 341190

raphael.shalaby · 2018-03-07 12:02:47 UTC

Checking this for you.

raphael.shalaby · 2018-03-07 12:03:06 UTC

Screenshot_20180307-120111.png1080x1920 143 KB

Mike · 2018-03-07 14:26:25 UTC

Seems like you’ve been having fun

raphael.shalaby · 2018-03-07 15:40:07 UTC

Soon you will be too! I am testing it with as many merchants as possible; are there any you would like me to test?

raphael.shalaby · 2018-03-07 15:41:10 UTC

Unfortunately there is a technical restriction and we cannot update the residential address of verified users at this moment. We have recently implemented a new verification procedure. But it should be fixed soon. I will provide you with details as soon as I know them.

Mike · 2018-03-07 15:58:51 UTC

Try purchasing something from g2a,twitch,Microsoft Azure and google cloud. For azure and cloud just signing up is enough as if they detect that it is a prepaid/they cant place a small charge the card will be declined and you wont be able to finish the sign up.

I have mentioned twitch as they are using one of the biggest payment processors and g2a because they switched to their own a year ago.