Wirex verification support mistake

  1. Not see mistake and can’t suggest errors (see foto from October to today)
  2. using chat bot in community wirex support 3) web chat could be useful if they don’t disconnect you( foto of chat report from web) 4) Very bad reaction to problem when problem it is the core business ( see foto when support from web report to relevant team, they first at December verified my account but don’t see that my address zip is 00123 and they write 000123 for this mistake it need 10 days to found one small error) and the solution was ilarious but your mistake my depression you that write verification 20min and it is 20 days. I’m verified from 2018 you had biometric data, documentation and found data and you want disattivate my profile and pass another verification.! image|281x499 .

A post was merged into an existing topic: Address verification