Hello, can you help me fix my sent fund? I sent 17xrp to my wirex account using coins.ph but I accidentally sent it to wrong destination tag, I accidentally added zero in the end of my destination tag.
Sad to hear , it cannot reversible mam.
once its recorded in blockchain it cannot be undone.
Really? I actually contact the Contact Us in the app and the agent told me that they will sent an email according for this matter.
uhm. lets wait for their decision if thats the matter mam.
Hoping your funds will sent back to you
This in my own opinion also.
How could it be sent when the address is mine and only the last number of the destination tag is wrong? There’s should be a poped up error for that.
Anyway thanks. Just hoping that the email will have positive.
Where can I find the submit ticket button?
Hope so. wish you luck
You can create one here
@krisam2525 Happy to Serve You mam
Goodmorning and Goodnight
Have a nice day.
you are from USA???
Hello @krisam2525, I am sorry for your experience.
Could you please provide us with the reference ticket number? We will be glad to escalate this for you.
Thank you in advance!
Your case has been escalated to the Support team. They will contact you shortly. It’s highly recommended to delete/edit your previous post as it contains your personal information. Please note that the community forum is a public page and this is not secure to post your personal details in the topic.
We appreciate your understanding!
I suggest mam to remove/edit because its public community.
its not safe to post public information of yours.
Okay, deleted already. Thanks