Your request (1633798) Reset 2 Factor Authentication

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Hello, here is the photo you requested with my identity card. Please reset R2FA so that I can access my Wirex account On September 17th I withdrew about 25 € and on Friday there was a credit of 40 €

Hello @Flo97

Here a Wirex Ambassador to guide you, if you allow it.

You must send your selfi with ID by email, responding directly to the ticket 1633798.

Publicly posting your selfi with ID poses a high security and privacy concern. I advise you to erase it quickly.

Here a Wirex Ambassador to guide you, if you allow it.

You must send your selfi with ID by email, responding directly to the ticket 1633798.

Publicly posting your selfi with ID poses a high security and privacy concern. I advise you to erase it quickly.

Thank you for your understanding.

Hi Florian, thank you for taking the time to write to us.

Our relevant team has checked the information provided in the ticket and I am glad to let you know your issue should be resolved now, please check.

Warm regards!

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